Frequently asked questions

Frequently asked questions

Frequently asked questions

GET TO KNOW US

From pricing to process to how we work, you ask—we answer. Hiring a strategic design partner is a real decision. We keep things candid and clear so you can plan with confidence (and skip the guesswork).

GET TO KNOW US

From pricing to process to how we work, you ask—we answer. Hiring a strategic design partner is a real decision. We keep things candid and clear so you can plan with confidence (and skip the guesswork).
From pricing to process to how we work, you ask—we answer. Hiring a strategic design partner is a real decision. We keep things candid and clear so you can plan with confidence (and skip the guesswork).

Studio Notes

Studio Notes

Studio Notes

What is a sprint?

A sprint is a concentrated phase of work where strategy, design, and direction come together. Rather than stretching projects over months, we use focused sprints to make better decisions, faster—and with purpose.

What types of companies do you work with?

Is strategy needed for all projects? Can we hire you for creative services only?

What makes a client a great fit for FirstFrame?

How long do projects normally take?

How do billing and payment schedules work?

Who will be working on our project?

How do you manage communication and collaboration?

What do you require before starting a project?

How will you learn our business?

Do you sign NDAs before we speak?

What if I don’t like what you create?

What’s the typical investment range?

What is a sprint?

A sprint is a concentrated phase of work where strategy, design, and direction come together. Rather than stretching projects over months, we use focused sprints to make better decisions, faster—and with purpose.

What types of companies do you work with?

Is strategy needed for all projects? Can we hire you for creative services only?

What makes a client a great fit for FirstFrame?

How long do projects normally take?

How do billing and payment schedules work?

Who will be working on our project?

How do you manage communication and collaboration?

What do you require before starting a project?

How will you learn our business?

Do you sign NDAs before we speak?

What if I don’t like what you create?

What’s the typical investment range?

What is a sprint?

A sprint is a concentrated phase of work where strategy, design, and direction come together. Rather than stretching projects over months, we use focused sprints to make better decisions, faster—and with purpose.

What types of companies do you work with?

Is strategy needed for all projects? Can we hire you for creative services only?

What makes a client a great fit for FirstFrame?

How long do projects normally take?

How do billing and payment schedules work?

Who will be working on our project?

How do you manage communication and collaboration?

What do you require before starting a project?

How will you learn our business?

Do you sign NDAs before we speak?

What if I don’t like what you create?

What’s the typical investment range?

What is a sprint?

A sprint is a concentrated phase of work where strategy, design, and direction come together. Rather than stretching projects over months, we use focused sprints to make better decisions, faster—and with purpose.

What types of companies do you work with?

Is strategy needed for all projects? Can we hire you for creative services only?

What makes a client a great fit for FirstFrame?

How long do projects normally take?

How do billing and payment schedules work?

Who will be working on our project?

How do you manage communication and collaboration?

What do you require before starting a project?

How will you learn our business?

Do you sign NDAs before we speak?

What if I don’t like what you create?

What’s the typical investment range?

How do you approach pricing?

GET TO KNOW US

We share ranges upfront. Final pricing is confirmed once scope is clear
$3,000 – $4,500+
$3,000 – $4,500+

Typical range

Brand Strategy & Identity

For brands defining their foundation—or reworking it to support what’s next.

$3,000 – $4,500+
$3,000 – $4,500+

Typical range

Brand Strategy & Identity

For brands defining their foundation—or reworking it to support what’s next.

$4000–$12,000+
$4000–$12,000+

Typical range

Digital Experience

For brands ready to translate strategy into a clear, intentional digital presence.

$4000–$12,000+
$4000–$12,000+

Typical range

Digital Experience

For brands ready to translate strategy into a clear, intentional digital presence.

$8,000 – $18,000+
$8,000 – $18,000+

Avg. Investment

Product Experience

For teams building digital products that need clarity before scale.

$8,000 – $18,000+
$8,000 – $18,000+

Avg. Investment

Product Experience

For teams building digital products that need clarity before scale.

How do you approach pricing?

GET TO KNOW US

INVESTMENT

We share ranges upfront. Final pricing is confirmed once scope is clear
$3,000 – $4,500+
$3,000 – $4,500+

Typical range

Brand Strategy & Identity

For brands defining their foundation—or reworking it to support what’s next.

$3,000 – $4,500+
$3,000 – $4,500+

Typical range

Brand Strategy & Identity

For brands defining their foundation—or reworking it to support what’s next.

$4000–$12,000+
$4000–$12,000+

Typical range

Digital Experience

For brands ready to translate strategy into a clear, intentional digital presence.

$4000–$12,000+
$4000–$12,000+

Typical range

Digital Experience

For brands ready to translate strategy into a clear, intentional digital presence.

$8,000 – $18,000+
$8,000 – $18,000+

Avg. Investment

Product Experience

For teams building digital products that need clarity before scale.

$8,000 – $18,000+
$8,000 – $18,000+

Avg. Investment

Product Experience

For teams building digital products that need clarity before scale.

Not sure where to start?

Let’s talk through your goals and shape the right sprint for your next move.

Not sure where to start?

Let’s talk through your goals and shape the right sprint for your next move.

How do you approach pricing?

GET TO KNOW US

We share ranges upfront. Final pricing is confirmed once scope is clear
$3,000 – $4,500+
$3,000 – $4,500+

Typical range

Brand Strategy & Identity

For brands defining their foundation—or reworking it to support what’s next.

$3,000 – $4,500+
$3,000 – $4,500+

Typical range

Brand Strategy & Identity

For brands defining their foundation—or reworking it to support what’s next.

$4000–$12,000+
$4000–$12,000+

Typical range

Digital Experience

For brands ready to translate strategy into a clear, intentional digital presence.

$4000–$12,000+
$4000–$12,000+

Typical range

Digital Experience

For brands ready to translate strategy into a clear, intentional digital presence.

$8,000 – $18,000+
$8,000 – $18,000+

Avg. Investment

Product Experience

For teams building digital products that need clarity before scale.

$8,000 – $18,000+
$8,000 – $18,000+

Avg. Investment

Product Experience

For teams building digital products that need clarity before scale.

Not sure where to start?

Let’s talk through your goals and shape the right sprint for your next move.